Job Overview
Join our esteemed organization as a Senior Deal Desk Manager and take the lead in driving impactful deal execution while supporting our Services Sales teams in a remote work environment. This is an exceptional opportunity to collaborate across various departments, including Services Sales, Advisory, Delivery, Legal, Finance, and Sales Operations, to craft compliant and persuasive Statements of Work (SOWs), proposals, and supplementary materials. Your expertise in process optimization and knowledge management will be vital in enhancing our content repository and training initiatives.
Key Responsibilities
- Qualify Requests: Collaborate with stakeholders to outline plans, estimate scopes, and formulate proposals.
- Analyze Requirements: Assess customer needs and explore relevant information sources to produce compelling business and technical content.
- Develop Proposals: Scrutinize customer-defined scopes and the requisite business, legal, and financial elements to devise clear and compliant responses.
- Coordinate Deliverables: Oversee the creation of SOWs, proposals, and associated documents while managing multiple projects to adhere to timelines.
- Cross-Department Collaboration: Engage with Services Sales, Advisory, Delivery, Legal, Finance, and other teams to create deliverables for priority clients.
- Document Review: Edit, organize, format, and review drafts to ensure clarity, readability, and alignment with customer requirements.
- Deal Validation Meetings: Actively participate in discussions to confirm SOW contents and implement necessary revisions.
- Process Improvement: Collaborate with team members to enhance proposal processes, tools, and best practices.
- Knowledge Management: Maintain and refresh a knowledge base of company, software, and service information to guarantee accuracy.
- Mentorship: Offer guidance to junior team members on proposal processes and industry best practices.
- Training and Communication: Educate teams on proposal policies and best practices.
Required Skills
- Proficient in comprehending and articulating intricate business, technical, and legal concepts.
- Demonstrated ability to cultivate and maintain collaborative relationships with sales and delivery teams.
- Outstanding writing, editing, and proofreading capabilities with a meticulous attention to detail.
- Superior organizational and time management skills, adept at managing multiple projects simultaneously.
- Flexibility to adapt quickly and creatively in a dynamic, team-oriented environment.
- Strong critical thinking and decision-making abilities to ensure optimal outcomes.
- Comprehensive understanding of the sales lifecycle and its phases.
- Proficient in Microsoft Word, Excel, and PowerPoint.
Qualifications
- A minimum of 3-5 years of experience in drafting SOWs and proposals for large contracts.
- Experience in consulting or software vendor roles is advantageous, but not required.
- A degree in business, communications, English, marketing, computer science, or related disciplines is preferred.
Career Growth Opportunities
We prioritize professional development and mentorship, offering opportunities to enhance your skill set and advance your career within the organization. You will gain invaluable experience and insights from seasoned professionals while contributing to impactful projects.
Company Culture And Values
Our organization thrives on diverse experiences and perspectives, ensuring an inclusive work environment where every individual is valued. We emphasize collaboration and open communication across all levels, fostering a culture that encourages teamwork and innovation.
Compensation And Benefits
The compensation for this position ranges from \(129,000 to \)225,600, supplemented by potential equity (where applicable) and incentive compensation. Our comprehensive benefits package includes medical plans, a 401(k) plan with company match, Employee Stock Purchase Plan (ESPP), and more.
Employment Type: Full-Time
